1. Choice of Shipping Method:
   It is crucial for customers to select a shipping option that includes tracking and insurance for the secure delivery of their items. Pinball Invasion will not be responsible for lost, stolen, or damaged items if customers choose a shipping method without insured tracking. Opting for methods without tracking and insurance means that there is no protection against potential loss or theft during the shipping process. We highly recommend customers prioritize the selection of shipping options that provide tracking and insurance to safeguard their purchases. Please make your choice wisely during the checkout process to ensure a worry-free delivery experience.

2. Lost or Stolen Items:
   Pinball Invasion will not be responsible for lost or stolen items if the customer doesn't choose a shipping option with insured tracking. It is highly recommended that customers opt for shipping methods that include tracking and insurance to ensure the secure delivery of their items.

3. Decals:
   Decals typically ship 1-2 business days after the purchase date. We strive to process and dispatch these orders promptly to ensure timely delivery to our customers.

4. T-Shirts, Hats, and Headwear:
   T-Shirts, hats, and other headwear typically ship between 3-7 business days after the purchase date. Our team works diligently to fulfill these orders efficiently, and we appreciate your patience as we ensure the quality of each item before dispatch.

5. Custom Items (e.g., Jerseys):
   Custom items, such as jerseys, are made to order. Please note that these items require a production time, and it can take up to 8 weeks for them to be crafted and delivered to the customer. We understand the anticipation for personalized items and appreciate your understanding as we work to create a high-quality product tailored to your specifications.

6. Shipping Method Options:
   6.1: Shipping methods: Customers are encouraged to choose shipping options that include tracking and insurance for added security. Pinball Invasion offers various shipping methods during the checkout process, allowing customers to select the option that best meets their preferences and needs.
   

   6.2 Free Shipping: Jerseys and Barcade items do not qualify for free shipping.

7. Order Confirmation and Tracking:
   Upon placing an order, customers will receive an order confirmation email. Once the order is shipped, customers will receive a shipping confirmation email containing tracking information (if applicable) to monitor the delivery status of their items.

8. International Shipping:
   For international orders, please be aware that shipping times may vary based on destination and customs processing. Pinball Invasion is not responsible for any additional customs fees or taxes incurred during international shipping.

9. Contact Information:
   If you have any questions or concerns regarding your order's shipping status, please contact our customer service team via our contact form. We are here to assist you and ensure a positive shopping experience.

This shipping policy may be subject to updates. Customers are advised to review the policy periodically for any changes.